Step1)Please let us know what kind of model, color, battery caP acity you need.
Step2)Proforma invoice (PI) will be sent to you.
Step3)Please check and confirm the PI.
Step4)Once we confirmed the order, please pay it soon.
Step5)After payment , all goods will be sent to you in 3-7 days as usual.
Payment and Shipping:
1.PayPal, T/T, western union, MoneyGram
2.EMS, HKEMS, UPS, TNT, DHL, Fedex.
3.Usually take 1_7 days to arrive destination country. 4.Sometime would declare low value as customers demand which make the shipment received by customer tax free
For the payment terms:
<2k, 100%payment need to be made in advance after the order is confirmed
>2k, 30% as deposite , and balance before the shipment
Payment terms: TT; Western Union; Paypal for small order
1.Warranty: 3 months for atomizer, 6 Months for battery, 12 moths for charger and accessories.
2.Anything damaged, please provide pictures or video for confirmation. new same goods will be offered
3.Cooperate with the cheapest and safest shipping company.
4.Track the goods until you get the goods.
In general, our defective ecigarette rate is lower than 2%, and there are two years for our warranty service.
1) The defective e cigarette can be returned to our factory, and the shipping cost will be paid by us. For individual unqualified products, we will replace them to you in your next order.
2) According to your quantity, we can supply some extra e cigarettes or some extra components for free depending on the acceptable defect, so that it is more convenient for you to give the after-sale service to your customer.
Customer satisfaction is very important to us .If you are satisfied with the items you ordered, please help us leave very positive feedback If you are not satisfied with the items you ordered, please contact us before leaving negative feedback.
why choose Green Sound?
1. Advantages of Company
♥ Many years OEM & ODM experience on specialized Electronic Cigarette
♥ Best quality and abundant supply ability
♥ Excellent and outstanding development department
♥ In time delivery, asap
♥ Our company spirit: Be responsible to every customer; Be responsible to ourselves.
♥ Excellent service on before-sale, on-sale and after-sale
2. Advantages of Products
♥ Certificates with CE/RoHS/FCC
♥ Warranty: 3 months for atomizer, 6 Months for battery, 12 moths for charger and accessories
♥ If our products have any problem because of our mistakes, we will send free samples in the next order if it is our mistake.
Why choose E-cigarette?
1.Green and Health products, Smoke anytime, anywhere,not banned
2.Lower cost than traditional smoking
4.No harm of first or second-hand smoke
5.Won't stain teeth or damage skin
6.Substances found in cigarettes
7.Easy to use, convenient (doesn’t require matches, lighters or ignition)
1. Atomizer does not work
after connecting with battery
1. Check whether the battery base is screwed
tightly, if not, please re-screw it well.
2. Check whether the batteries are reversed.
2. Atomizer without vapor after
connecting with battery
1. Check whether the atomizer is well screwed
with the battery, if not, please re-screw it tightly.