3. Usually take 1-7 days to arrive destination country.
4.Sometime would declare low value as customers demand which make the shipment received by customer tax free
<2k, 100%payment need to be made in advance after the order is confirmed
>2k, 30% as deposite , and balance before the shipment
1.Warranty: 3 months for atomizer, 6 Months for battery, 12 moths for charger and accessories
2.Anything damaged, please provide pictures or video for confirmation. new same goods will be offered
3.Cooperate with the cheapest and safest shipping company.
4.Track the goods until you get the goods.
In general, our defective ecigarette rate is lower than 2%, and there are two years for our warranty service.
1) The defective e cigarette can be returned to our factory, and the shipping cost will be paid by us. For individual unqualified products, we will replace them to you in your next order.
2) According to your quantity, we can supply some extra e cigarettes or some extra components for free depending on the acceptable defect, so that it is more convenient for you to give the after-sale service to your customer.
Customer satisfaction is very important to us .If you are satisfied with the items you ordered, please help us leave very positive feedback If you are not satisfied with the items you ordered, please contact us before leaving negative feedback.
Why choose GS?
1.Professionally produce e-cigarette for 5 years.
2.Customers are convenient to buy from only 1 supplier, as we manufacture almost any type of e-cig.
3.Own designing team leaded by Korean engineers for new products development.
4.Our steady quality helps customers to avoid troubles.
5.Warranty: 3 months for atomizer and 6 months for battery.
1. Atomizer does not work after connecting with battery
*Check whether the battery base is screwed tightly, if not, please re-screw it well.
*Check whether the batteries are reversed.
2.Atomizer without vapor after connecting with battery
*Check whether the atomizer is well screwed with the battery, if not, please re-screw it tightly.
*Check if there is inside, if not, please put in the.
* Check if the coil head is damage, if so, please replace a new one.
3. Burning taste
*Check if the is not enough.
*Check if the resistance of coil is consisted with the battery status.